Online Appointment Management System

ITSC Online Appointment System is a secure, easy-to-use platform that connects patients, doctors and healthcare facilities on a single digital window. Patients can find a doctor, choose a convenient slot and book an appointment from their mobile app or the website, without standing in queues or making repeated phone calls.

For doctors and facilities, the system removes the burden of manual registers and telephone bookings. Facilities can manage online and walk-in appointments together, configure doctor-wise slots, and keep a clear picture of the day's schedule through an easy calendar view.

Built on Role Based Access Control (RBAC) and OTP-based login, the platform keeps every user's access safe and limited to what they need. It can be integrated with a facility's own HMIS, and the same appointment engine can be extended to corporate organisations for managing employee and visitor appointments.

For PatientsBook, track and revisit appointments anytime, from app or web.

For DoctorsOne identity, multiple facilities, with full control over availability.

For FacilitiesOnline and walk-in appointments managed together, in one place.

For CorporatesFlexible appointment scheduling beyond healthcare.

How It Works

RegisterPatient, doctor or facility registers online by app or website with OTP verification.

EmpanelDoctors and facilities raise an empanelment request, which is reviewed and approved.

ScheduleFacility sets doctor-wise slots; patient picks a doctor, date and time from the calendar.

VisitOnline and walk-in patients are managed through the same appointment list at the facility.

TrackPatients view their appointment history; facilities view reports and schedules.

Features of ITSC Online Appointment System

Patient / User Services

Self-registration through mobile app or website
Search and select facility and doctor
View available slots on a simple calendar and book instantly
Complete appointment history log
Facility and doctor details at a glance

Doctor Portal

Online registration and empanelment request
One doctor, multiple logins across multiple facilities
Facility-wise appointment list and calendar
Management of own availability and slots

Facility Portal

Online registration and empanelment request for the facility
Handling of both online and walk-in appointments
Doctor-wise slot creation and management
Registration and mapping of doctors to the facility

Calendar & Slot Management

Easy-to-use calendar view of appointments
Configurable slots per doctor and per facility
Clear view of booked and available slots

Security & Access Control

OTP-based login for all users
Role Based Access Control (RBAC) for users and menus
User-wise and role-wise permissions
Separate access for patients, doctors, facility staff and administrators

Integration

Integration with the facility's own HMIS
Works alongside existing facility workflows
Can also be used with ITSC HMIS

Corporate Appointment Solution

Appointment management extendable to corporate organisations
Suitable for employee health check-ups, consultations and meetings
Same RBAC and OTP-based security

Online Appointment System